Warranty Policy and Registration

We take pride in the quality of our products and strive to ensure your complete satisfaction. However, in the unlikely event that you encounter any issues, we are here to assist.

Manufacturer’s Warranty
We offer a 12-month manufacturer’s warranty from the date of purchase, which covers full replacement or repair for eligible products. Your digital order confirmation or invoice serves as proof of purchase.

What’s Covered
The warranty covers manufacturing defects and malfunctions under normal use.

What’s Not Covered  
The warranty does not cover:  
- General wear and tear.  
- Water damage.  
- Modifications or alterations to the product.  
- Misuse or damage caused by the user.  
- Any damage that renders the device unfit for use due to improper handling or care.

User Responsibility  
It is the user’s responsibility to:  
1. Read and understand the terms of use before operating the product.  
2. Conduct independent research and consult with a healthcare professional to determine if light therapy is suitable for their personal circumstances prior to purchase.

Warranty Process
We process warranty replacements or repairs as quickly as possible. Please note that we do not offer refunds for change-of-mind returns. We encourage you to carefully consider your product selection before purchasing.

How to Apply the Warranty Service
Please complete the form below. Be sure to include your order number and your purchasing date in the comments section